Deliveries & Returns

Minimum Order

If you are ordering from us for the first time the minimum order value is £100 for orders. If you have bought from us previously and are trading with us on a regular basis the minimum order value is £50

Delivery to a UK Mainland Address 

Orders of less than £100 will have a Delivery Charge of £7.50
Orders of less than £250 will have a Delivery Charge of £4.95
Orders of £250 or more are delivered FREE OF CHARGE.
Orders are dispatched once we receive your payment by Bank Transfer.
 

The majority of our orders will be delivered within 2-5 working days (not guaranteed) of receiving cleared Payment. Deliveries are usually made between 9am and 5pm – Monday-Friday. We will be pleased to quote for either Saturday Delivery or Timed Delivery. Our deliveries are insured for full value of the order.

Delivery to a UK Offshore Address - Channel Islands, Isle of Wight, Northern Ireland, Isle of Man, Scilly Isles, and Scottish Islands

Our Customer Service Representatives will contact you to inform you of the Delivery Charges applicable. Your order will only be processed after receiving your acceptance of the Delivery Charges.

Please note: We only deliver orders to the United Kingdom only at the current time. 

Returns

You must organise the return of the faulty items at your expense and risk. Returns cannot be accepted without prior authorisation. Goods sent back without prior returns authorisation will be returned to you and the cost of delivery charged to your account.
 

Goods received back will be checked by our returns department and if they are found not to be faulty we are unable to accept these back and will be returned back to you and the cost of delivery charged to your account.
 

We do not accept back "unwanted" items.
 

Please return items to:
Kingsley M Ltd

7 Augustan Way

Caerleon

NP18 3DE

Please note that emails will only be answered during working hours.
For more information on our returns policy, please see our Terms and Conditions.